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mTurk Workers On Couriers

posted Jan 10, 2012, 3:00 AM by Evan Morrison
As part of my current interests, I've been asking mturk workers to write stories as part of content generation. For the content below I spent about an hour of my own time and paid about $3 for the base content.  

Here is the cleaned up version I finally settled with: 


I had an antique mirror expertly packed and shipped. When it was received, I could hear glass shards moving. On opening the package, I found that the mirror was utterly broken. Although it was insured and I was eventually paid for it, which took a great deal of time, I would have preferred the mirror.

The Post office at Christmas time… only one word describes it. "HELL"!!! Three trips to find a package sent from another state. It was quite large and would be hard to miss. It was sent to our post office box; but even then it took THREE trips, and over 90 minutes standing in line for the attendant to find it. The postal worker was quite rude when I asked her what had happened. He replied "You have it now and that's all the matters." Not even an I'm sorry.

My address is on Macquarie St. It is a long street and there many are stores and shops. There are also a lot of small obscure streets off Macquarie St. Generally couriers seem to have a hard time finding my house to make deliveries to me. I am always extremely careful to write my street name, and I now mention the Furniture store opposite my house so it will be easy to find. We even include a phone number on the post cover. At Christmas time, I was expecting a package to arrive any day. It was just before Christmas, and I was hoping it would get here on time. I was pretty excited to see the large white van pull in my drive and come to my door with my package. Then I noticed the courier was caring a large box with a much smaller box on top of it. I knew the big one wasn't what I was waiting for. The delivery person couldn't even be bothered to set it down so that he could carefully put my small box in front of my door. He just walked over and let it slide off of the larger box. I don't think he knows that I was watching through my sliding glass door...

I have problems with couriers because they never deliver to my home. I had two boxes of items that were supposed to be delivered. I only received one box from the same supplier. After calling the courier office, they mentioned that they had already delivered it correctly. I insisted that they check the warehouse. After few minutes of waiting, I was told that there was one box left in their office. They told me that they would not make an immediate delivery, and said it would be delivered the next day even when I said I would not be home because I had to work.

Once I had a problem with courier service due to delay. The invitation card of my cousins marriage was delivered too late! There is a problem with Australia Post offices as I have noticed that they routinely attempt to subscribe me to junk mail through my post office box, requiring me to opt-out of their marketing campaigns. The post office is extremely confusing with certain weights and size limitations for different categories of packages. I wish there was a better way to categorize packages and to make sending them easier. For international packages it is terribly expensive and for first-class there is no delivery confirmation option, so there's no way to know if your package has actually arrived at its destination or not. Recently, I was faced with a problem where I sent a parcel to my sister using express overnight delivery and told her to be ready for it. After waiting 11 days, she called me to inform me that the contents of the parcel were broken. 

Once my Uncle sent me some books from Bathurst with a courier. I had needed them for some reference work. They were needed on an urgent basis, so I had asked him to courier them overnight. The couriers code and the number was given, and they had promised to deliver to me at home in Newcastle the next day. I waited all day at home but there was no delivery. Later after calling the courier company to complain the books were delivered on the third day. If only the courier had informed us that there was going to be a delay which he never stated at the time of accepting it. 

We sent one big glass framed photo to one of our friends abroad. After receiving the parcel our friend found that the frame was completely broken. The price of the frame was more than $200 and to mend the repair in the other country would be hard as the friend had to search to find the right person to fit a new frame. The above was the personal problem encountered by us from the courier business. 

Private couriers like FedEx and UPS should have a low rate to send lightweight packages (like letters) in several days. That rate should rival the post office, so we can get rid of it and privatize the system. The couriers are very slow to reach the destination, and they take a lot of time to reach. I have also faced a lot of problems related to couriers, sometimes couriers take a lot time to reach at my place, and often they are not in the proper state when they reach at my place. It seems that the couriers are not paid well or motivated enough to do their job well, since in some cases I've seen that they treat packages with no care. 

Has anyone had problems with Fastway courier? I placed an online order for a LCD monitor on Thursday and was told by the supplier that the item was picked up by a Fastway courier in Sydney on Friday and I should receive the monitor on Saturday or at the latest on Monday. I waited a week and no delivery. I rang Fastway up and was told they are searching for the missing item.

And now the originals. It took about an hour to clean the content. Next time around I think I'll try writing the content myself too and time how long each activity takes:

I had an antique mirror expertly packed and shipped. When it was received, I could hear glass shards moving and the rest of the mirror was as bad. Although it was insured and I eventually was paid for it, which took a great deal of time, I would have preferred the mirror.

 Post office at Christmas time... only one word describes it. "HELL"!!! Three trips to find a package sent from another state. It was quite large and would be hard to miss. It was sent to our post office box but it took THREE trips, over 90 minutes standing in line and a call from the sending post office to find it. The postal worker was quite rude when I asked her what had happened. "you have it now and that's all the matters." Not even an I'm sorry.

  Ya there was some problem i undergone due to couriers. My address contains street name as pullalakottai road. So in our street there are fully stores and shops nearly bus stand. There are lot of small and small streets. So the courier boy had a problem to find my address. After that i wrote my street name and i have mentioned Puvanesh Furniture Opposite.Then it will be easy i feel. When we write Phone number in post cover means then it will be most helpful to find the address.

 I was expecting a package to arrive any day. It was right before Christmas and I was hoping it would get here on time. I was quite excited to see the big white truck pull in my drive and come to my door with my package. Then I noticed the courrier was carring a large box with a much smaller box on top of it. I knew the large box wasn't what I was waiting for but I wasn't sure if it was for me or not. As it turns out, the large box was not for me and in fact, the delivery person couldn't even be bothered to set it down to carefully place my small box in front of my door. He simply walked over and let it slide off of the larger box. I don't think he knows that I was watching through my sliding glass door....

I have problems with courier because delivery shortage. I have 2 box of items suppose to be delivered, but actual receive only 1 box. after calling, the courier office mentions already delivered correctly. after few times check and query, finally they say still have 1 box left in their office. and they do not event make immediate delivery, and mention to be delivery only next day. To improve, I think they need to have record of boxes received and boxes delivered.

There is lot of Problem with courier Businesses because there is a threat of leaking our personal belonging.Not only that some time we may lose our belonging which pays very much importance to our life.Once i had i Problem with delay courier service as the invitation card of my cousin marriage is delivered too late. There is a Problem with post office also as we may write our personnel information to our relatives which is very important and that could leak to any unknown person who may miss use.

The post office is very confusing with certain weights and size limitations for different categories of packages. I wish there was a better for broader way to categorize packages and to make sending them easier. Also for international packages is very expensive and for first-class international there is no delivery confirmation option, so there's no way to know if your package has actually arrive to its destination or not...

 Recently i have faced with a problem that i have couriered a parcel to my sister and informed her the Courier company's name and their local office phone No. and the docket No. too. But in pain, i am telling the problem all i had gone through that the courier reached after 11 days with broken condition and that was an importance document of mine. Actually this document was supposed to get my sister within 2 days but the same one she received after 11 days. At last i could understand that the problem was that the courier people have sent the documents to the wrong route. After so much of spending money and trouble at last she could receive the thing. thank god.

Once my Uncle sent me some books from Mumbai with the courier. I had needed them for some reference work .They were needed on urgent basis so I had asked him to courier.The couriers code and number was given and they had promised to deliver at Kochi the next day. We waited for One day but there was no answer.Later after much shouting the books were delivered on the third day.If only the courier had informed us that there will be a flight delay which he never stated at the time of accepting it.

 We couriered one big glass framed Photo to one of our friend in the abroad. After receiving the parcel our friend found that the frame was completely broken. The packing towards the glass surface was not done properly. The worth of the frame was more than Rs.50,000/- and to mend the repair over there would have created some more expenses as well as a great search to find the right person to fit a new frame again. The above was the personal problem encountered by us from the courier business.

As a courier, you're going to be asked to pick up and drop off items at a variety of locations around town, many of which you've probably never been to. Maps can help, but are generally difficult and unsafe to use in traffic. You don't want to be sitting in your car, trying to figure out how to get to where you need to be. There's a product that can do that for you, a GPS unit. GPS units are becoming more and more affordable. They're simply a great and easy way to make sure you never get lost again.

Private couriers like FedEx and UPS should have a low rate to send lightweight packages (like letters) in several days. That rate should rival the post office, so we can get rid of it and privatize the system.

The couriers are very slow to reach the destination,and they take a lot of time to reach.I have also faced a lot of problems related to couriers,sometimes the couriers take a lot time to reach at my place,and sometimes they are not in the proper state when they reach at my place.

It seems that the couriers are not paid enough or motivated enough to do their job well, since in some cases I've seen that they treat packages with no care.

Have anyone had problems with Fastway courier? I placed an online order{a LCD monitor} from It Estate on the 5\6\06 and was told by the supplier that the item was picked up by a Fastway courier in Sydney on the 6\6\07 and i should receive the monitor on the 7\6\06,so far no delivery ,I rang Fastway up today and was told they are still searching for the missing item,meanwhile i paid $624 for a monitor that i havent received.I bought most of my pc gear online and i usually received my goods overnight or 2 days maximum Have any other readers have similiar problems ? How can i recover my money back if i never recieve the monitor that i paid for? I even email the Fastway Customer Service Manager but didnt get a reply from him. James from IT Estate have been helpful,hoping to sort this problem out Asap.How can i recover my money back if i never recieve the monitor that i paid for? I even email the Fastway Customer Service Manager but didnt get a reply from him. James from IT Estate have been helpful,hoping to sort this problem out Asap

  soemtimes these courier people do favour or those who are regular members of them , once I need to send a parcel to one of cousin and it was abroad so , there was limited space and some other customers were also wanted the same as the great festival was approaching , they told me to wait for sometime , they checked in their list whether there was any regular customer among us , and they gave them the chance to send their gifts , and unfortunately I need to go to some other courier service , to let my parcel finally sent , this actually wasted a lot of time.
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